Dr. Bassett is awesome! She is so down-to-earth -- you almost feel like she could be your friend. She is also efficient and thorough and works to make sure you are comfortable and happy with the contact lens you want and need. I never feel like she's trying to rush you out the door. I have recommended her to all my family members. The optical staff is also the best! They are helpful and friendly and their selection of frames are current and stylish. I have never had a hard time getting an appointment, even when I have had an issue with my contact lens. There is always a friendly and competent doctor available.